Finding us
Your salesperson
Your payment
Your recommendation
What were the biggest influences in finding this dealership, or a car at this dealership? Select all that apply
John Hughes Website
Repeat Customer
CarSales Website
Autotrader website
The West Australian Newspaper
Sunday Times
Personal Recommendation
Radio
TV Advertisement
Driving Past
Social Media
An email from John Hughes
Manufacturer website (e.g. www.ford.com.au)
Other
Other (please specify)
How did you first make contact with the dealership?
Were you greeted promptly on arrival to the dealership?
Did the sales person introduce themselves?
Were you offered a test drive in the vehicle before purchase?
At the time of delivery was the vehicle handed over to you satisfactorily?
Were the conditions of the warranty explained to you?
Has the salesperson contacted you since you purchased the vehicle?
How would you rate the level of customer service provided by the salesperson?
Poor
Excellent
Average
What is your reason for this score?
Hidden Finance Field
How did you pay for your purchase?
Where did you obtain finance?
How would you rate the level of service provided by the finance person?
How likely is it that you would recommend John Hughes to a friend or colleague?
Not at all likely
Extremely Likely
Neutral
Do you have any other comments or suggestions for improvement?
Would you allow us the option to publish edited versions of any complimentary comments you may have made - including your surname, first initial and suburb. (Not street number or name)?
